Effective revenue cycle performance increasingly depends on strategic, proactive planning, and collaboration with payers. Strategic Revenue Cycle Workplan Design for Hi-Impact Payer Engagement is designed for healthcare financial leaders seeking to strengthen operational efficiency, reduce friction in reimbursement, and improve cash flow reliability. This session provides a practical framework for building, executing, and sustaining a comprehensive revenue cycle workplan that aligns RCM performance with payer contracting best practices. The presenters each bring a unique perspective of denial management, coding/documentation optimization and payer contracting best outcomes. Participants will explore methods for diagnosing root causes of denials and payment delays, structuring payer-specific action plans, establishing performance coding and data analytic metrics, along with aligning internal teams to drive measurable results. Through real-world examples and actionable tools, leaders will learn how to turn payer engagement into a predictable, data-driven component of a Revenue Cycle Strategic Plan. This session will be highly interactive, featuring peer-to-peer learning opportunities. Participants will engage in hands-on activities and case studies, allowing them to apply the concepts learned to real-world scenarios. • Develop a comprehensive revenue cycle workplan that integrates payer engagement strategies, denial management insights, coding/documentation optimization, and payer contracting best practices. • Analyze payer performance data to identify root causes of denials and payment delays and use these insights to design targeted, payer-specific action plans. • Define and apply key operational, coding, and analytic performance metrics that strengthen revenue cycle predictability and support alignment with organizational financial goals. • Align cross-functional teams—including coding, billing, utilization review, and contracting—to support coordinated payer communication and achieve measurable improvements in reimbursement efficiency and cash flow reliability.
Learning Objectives:
• Develop a comprehensive revenue cycle workplan that integrates payer engagement strategies, denial management insights, coding/documentation optimization, and payer contracting best practices.
• Analyze payer performance data to identify root causes of denials and payment delays and use these insights to design targeted, payer-specific action plans.
• Define and apply key operational, coding, and analytic performance metrics that strengthen revenue cycle predictability and support alignment with organizational financial goals.
• Align cross-functional teams—including coding, billing, utilization review, and contracting—to support coordinated payer communication and achieve measurable improvements in reimbursement efficiency and cash flow reliability.
